Your customers are your most important source of feedback.
Their ratings and reviews impact how search engines and other customers make decisions about your brand everyday. If you don’t pay attention to this important source of customer feedback, you could be leaving revenue on the table.
Personal Review Monitoring
Stay on the pulse of customer feedback from social media and directory listings.
Qualified Review Response
Engage customers to improve their customer service experience with your business.
Automate & Follow-up
Be notified for incoming reviews that may require action from management level.
Stay informed with Review Monitoring.
Google. TripAdvisor. Yelp. There’s no shortage of places where consumers can leave you feedback, and with multiple locations listed across hundreds of sites, simply staying on top of it all can seem insurmountable. bAdministration’s review monitoring leverages our integrations with sites across the web so you can stay informed.
Engage with customers on their terms — intelligently.
bAdministration’s effective review response strategy enables you to engage productively with your customers. It provides you with additional insights, and improves the experience your customers have with your brand.
Your Restaurant Isn’t Making the Most of Social Media
While social media seems hard to keep up with — it’s more important today than ever before to stay top of mind with customers. In fact, 49% of consumers learn about food through social networks.
The reality is, if you’re not doing at least the basics on social media, your restaurant is not achieving its full potential in terms of revenue and customer engagement.
The Ultimate Guide to Social Media for Restaurants
Social media keeps your restaurant relevant and top of mind. Learn how to develop a solid social media strategy.